ALL SALES ARE FINAL.
Customer is agreeing to this policy by requesting an appointment and upon check out for their service and/or products.
Due to Frequent No Show and last minute cancellations we enforce a strict cancellation policy.
Please be considerate of our hard working stylists' time. Please call if you are running late, or if you cannot make your scheduled appointment. Kindly give a minimum of 48 hour notice via EMAIL to cancel or reschedule appointments to avoid a cancellation fee.
EMAIL firstname.lastname@example.org to cancel
Often, there are times when other clients are trying to get in
and the appointment slot can be filled with ample notice.
Our Master Stylists have waitlists, as they are booked out 3 months in advance,
so this cancelation policy is strictly adhered to.
Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services. Our appointments are confirmed 72 hours in advance because we know how easy it is to forget an appointment you booked months ago. Since the services are reserved for you personally, if you do not confirm your appointment within 48 hours, it will be canceled and a Cancellation FEE will apply.
STRICT CANCELLATION POLICY ENFORCED
We require a credit card deposit to hold all
Color, Keratin, Special Occasion Services.
We require a minimum of 48 hours notice for any cancellation or modification to an appointment time.
ALL COLOR APPOINTMENTS BOOKED WITH APRIL, HEATHER, CAITLIN OR ALEXA REQUIRE A $50 DEPOSIT TAKEN AT TIME OF BOOKING. IF LESS THAN 48 HOURS NOTICE IS GIVEN FOR CANCELATION OR RESCHEDULING THE APPOINTMENT, THE DEPOSIT WILL BE FOREFITED.
Upon making the appointment, client agrees to the cancellation policy, as explained before booking the appointment.
For all "no/show" or cancellations less than 48 hours notice, 50% of the service booked or a $50 fee will be charged to the clients account. In order to rebook an appointment the fee must be paid.
FOR ANY CLIENT WHO NO SHOWED OR CANCELED LESS THAN 48 HOURS BEFORE, THERE WILL BE A NON REFUNDABLE $50 DEPOSIT or 50% OF TOTAL SERVICE TO SCHEDULE AN APPOINTMENT.
YOU MUST CONFIRM YOUR APPOINTMENT 48 HRS Prior
If you do not confirm your appointment by text message or over the phone verbally, your appointment will be canceled and offered to another guest.
FOR ANY APPOINTMENTS CANCELLED OR RESCHEDULED WITH LESS THAN 48 HOUR NOTICE 500 LOYALTY POINTS WILL BE DEDUCTED.
NO SHOW OR LESS THAN 24 HOURS NOTICE, ALL LOYALTY POINTS ACCUMULATED WILL BE DEDUCTED.
AGE OF CONSENT FOR SERVICES
ALL COLOR SERVICES provided for clients UNDER THE AGE OF 20 must be accompanied by an adult during initial consultation.
Consultations are required for all color correction appointments or first time clients that are looking for a transformation. They are approximately 15 minutes. In some instances, we will do a test strand. The charge is $20 for a consult. Test strand additional $10
ALL PROM HAIR AND MAKEUP APPOINTMENTS REQUIRE A $20 DEPOSIT PER SERVICE TO RESERVE THE APPOINTMENT. THIS WILL THEN BE DEDUCTED THE DAY OF SERVICES.
THIS DEPOSIT IS REFUNDABLE IF APPOINTMENT IS CANCELED WITHIN 7 DAYS OF PROM APPOINTMENT.
Our menu is ala carte so we can customize it to fit individual client needs.
As your stylist we love to see the final outcome. We love knowing the results and checking for anything less than our expected outcome based on the consultation.
Clients that opt to leave wet (without a blowout), are accepting the service as is. If there is a discrepancy with your service, you are more than welcome to return to the salon to have it corrected but you will be charged for the stylists time and product used. We are happy to address any issues the day of your service, or if time does not allow, we will note your account of such and schedule a time for your return.
MUST CALL OR EMAIL WITHIN 24-48 HOURS AFTER SERVICE IS PERFORMED.
If you are unsatisfied with a service you must notify us within 48 hours and we will offer a complimentary correction, Must be approved by management and corrected within 7 days from the original service. If the service requested is something different then the original service additional fees will apply.
ONLY CLIENTS GETTING SERVICES PREFORMED CAN BE ON THE CUTTING FLOOR. ALL OTHERS MUST WAIT FOR SOMEONE IS THE RECEPTION/WAITING AREA
NO CHILDREN IN THE SALON, UNLESS THEY ARE GETTING A SERVICE PREFORMED THAT DAY. CLIENTS COME TO RELAX, WE STRIVE TO MAINTAIN A SPA-LIKE ATMOSPHERE. WE CANNOT BE RESPONSIBLE FOR CHILDREN OR OPERATE OUR BUSINESS PROPERLY WITH UNATTENDED CHILDREN.
WE LOVE OUR CLIENTS! AND WHAT BETTER WAY TO SHOW OUR LOVE THAN TO GIVE BACK FREE SERVICES OR MONEY OFF?
EACH AND EVERY VISIT AT BLISS YOU ARE ACQUIRING BLISS LOYALTY POINTS!
450 PTS - DEEP CONDITIONING TREATMENT
650 PTS - 20% OFF ANY RETAIL PRODUCT *
750- $5 off A NEW SERVICE YOU WOUKD LIKE TO TRY*
850 PTS - SERIE POWERDOSE OR CHEMISTRY SHOT
1000 PTS - FREE CLEAR GLAZE ($40-$60 value)
*must be a new service or treatment you have not done in the past